Eligibility for a Refund:

1. Refund requests must be made within the following dates of your first subscription purchase:  7 days

2. To be eligible for a refund, you must have used our service for a minimum 2 days . This is to ensure that you’ve had sufficient time to evaluate our offerings.

How to Request a Refund:

To request a refund, please follow these steps:

1. Contact our customer support team at noah@BRANDIPTV.com and provide your order details.

2. Our team will review your request and may ask for additional information to understand the reason for your refund request.

3. Once your request is approved, we will initiate the refund process.

Refund Processing:

• Refunds will be processed using the same payment method used for the original purchase.

• Please allow up to 3 days for the refund to be processed and reflected in your account.

Exceptions:

• Refund requests made after the guarantee period from the initial purchase date will not be eligible for a refund.

• Refunds will not be provided for any subscriptions that have been found to be in violation of our terms of service.

Questions:

If you have any questions about our refund policy or need assistance with the refund process, please contact our customer support team.

We value your satisfaction and strive to deliver the best IPTV service possible. Thank you for choosing BRAND IPTV.